PayPal option at Plimus

Posted by: azrul

Tagged in: plimus , payment

Yesterday, I get the shock of my life when I notice that PayPal option were removed from the list of payment method in Plimus (our payment gateway). Payment via PayPal, account for more than 35% of all our sales. So, what is going on here?. Some research reveal that they are worried about fraud.However, from our experience, there is hardly any fraudulent transaction from PayPal. If anything, PayPal are overly aggressive is approving new sales.

I have send Plimus an email and waiting for their response in this issues. I hope this is just a temporary issue and hopefully, PayPal payment option will be made available soon. At the mean time, if you guys prefer to pay using PayPal, please email support@azrul.com and we will give you the info required.  

Comments (17)

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I was able to pay with paypal via plimus as of February 8th. I am enjoying the software.
Shonn Piersol , February 08, 2008
Plimus IS CRAP! , Low-rated comment [Show]
Had to do the phone dance to get software after purchase
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I too went through the Plimus phone tag dance for about 30 minutes after paying through paypal and payment confirmed immediately from an Email.
I was so unfortunate I gave my home number(which is normally requested on transactions) not realizing the number was for an immediate callback for verification. Could you have Plimus state that the number they require is to be used for immediate callback, will save a little frustration.

Playing around with MyBlog right now and hopefully it will amaze me such that I forget the whole Plimus debacle.
Jide Otuyelu , April 29, 2008 | url
Plimus stinks
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Sorry guy's, Plimus is the reason for the worst customer experience i got in the last 10 years.

I choosed to pay via paypal. Well.. The money was sent instantly to Plimus (got the confirmation from paypal) but they play the phone game. As normally, i gave them the number of my company because i never thought about such a procedure. They are not able to reach me there in the evening - oh wonder!

Aftere receiving their complaint i immediately gave them my private phone number. Now this was more than 3 hours agot. Nothing happens.

Well... I will wait for that another some hours but it should be clear for you, that i will never have such an "experience" again. Means: This is my first purchase at your shop and also the last one. Could be better if you choose a more customer friendly e-commerce provider than this crappy one.

Taking money and than playing games does not seem to be thrustworthy but it is frustrating and a bad customer experience i'll never forget.

Think about it. You now have my money, if i git the product within the next hours (otherwise i will force a refund) - but it will be the only money you will see from me, because i don't like this kind of treatment.

Regards

JJD
John Jane Doe , February 02, 2009
paypal and people with no credit card.
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plimus is good for those who can't use paypal because of the credit card verification. We know that there millions of people who couldn't use their local credit card verify th epaypal account.
julia , March 03, 2009 | url
Plimus .... waiting...and waiting.... and my software doesn’t come (hoping it will come)
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This is my experience with Plimus:

I bought through Plimus (have to…they didn’t have Paypal option) and after 3 days they still hasn’t delivery what I bought.
However the amount has already been charged from my credit card account.

Plimus said :” Your order is currently being reviewed by our staff for quality purposes, this process is usually completed within a few minutes, however, please allow up to 12 hours to hear back from us.”
Plimus also said they will call me to confirm and process my order.
Till now… 3 days has passed….and they didn’t call, neither send my order….

I expected from Plimus an immediate callback, but till now all I have is frustration.

I’m beginning to get suspicious about Plimus….

Hopping never need Plimus again, and get my problem solved.
Best regards to all.
smilies/angry.gif
Richard , April 08, 2009
CONT.... Plimus .... waiting...and waiting.... and my software doesn’t come (hoping it will come) , Low-rated comment [Show]
Plimus scammed me
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I just got burned by Plimus with a dead? link to download my software.
I canceled and changed my cards called Paypal and emailed the Feds...and now I find I am not alone
sv , May 06, 2009
Which number does plimus phone?
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hi , i wanted to buy something on your site. can you tell me which number does plimus phone. the phone number which you have to fill in when checking out or the phone number that is in my paypal account ? i have nevr used plimus before. thanx
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