Our support team will try to attend support queries within 48 hours of normal working hours.
Support is unavailable during weekends and certain holidays.
Please observe that we are at GMT+8.
We support:
- Installation issues
- Basic configuration
- How-to use questions
We do not support:
- Template design and customizations
- Anything that require modifications to the core code, such as adding new customized features
- Server migration
- Any beta or trial release (but your feedback is welcomed!)
- Installation on localhost
