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Issues with the support system, please use our ticket system PDF Print E-mail
Wednesday, 30 January 2008

We have just realize that our email-to-ticket system (at support@azrul.com) has been failing since 4th January 2008. The support system were supposed to fetch email from our secure Google hosted email server every 10 minutes and convert them into support ticket that we work on immediately. However, it seems that our hosting company has made some changes to the hosting server without informing us, thus no emails to support@azrul.com manage to go through the system.

We are working hard to fix this issue asap. At the mean time, if you have any support request, please create a ticket through our support system at http://support.azrul.com/index.php?_m=tickets&_a=submit . We will work on all the outstanding support issue  right away.

I would like apologize for the mess and rest assured that we remain extremely dedicated in providing an excellent level of support that we are famous for. To avoid this issue from ever happening again, we will be moving all our system to a dedicated hosting in 2 weeks time. This will allow us to have total control of the server and will no longer be at the mercy of our web hosting company.

For those who have fail to contact us over the last 3 and a half weeks (4 Jan - 30 Jan) via email, we are offering a 50% discount for any of our produc, purchased within the next 1 month. Just create a tiket and ask for your 50% discount. Again, please accept our sincere apologies.

Comments (30)add comment
..., Lowly rated comment [Show]

Bob said:

This is amazing!
 
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February 01, 2008 | url
Votes: +3

Phil said:

asdasdasdasdasdasd
 
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February 01, 2008
Votes: -1

Reind said:

Test comment
 
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February 01, 2008 | url
Votes: +1

Havara said:

Wiagli ned!
 
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February 01, 2008 | url
Votes: +1
Prueba, Lowly rated comment [Show]

jon said:

hmmm smilies/grin.gif smilies/grin.gif
 
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February 03, 2008 | url
Votes: +2

pornolizer said:

cooooooooool!
 
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February 04, 2008
Votes: +5

des said:

test comment
 
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February 04, 2008
Votes: +1

Mike Plowman said:

Am just testing and hoping this may be the solution I am looking for. Fingers crossed smilies/smiley.gif smilies/tongue.gif
 
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February 05, 2008 | url
Votes: -1

Hans said:

smilies/cry.giftest1234
 
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February 05, 2008
Votes: +1

Hans said:

http://www.azrul.com/articles/...iteComment
 
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February 05, 2008
Votes: -1

British Perolium said:

This is a great component. We may use it on our site.
 
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February 05, 2008 | url
Votes: -1

tio patatas said:

ñacación
 
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February 05, 2008 | url
Votes: +3

md said:

niceeee smilies/cheesy.gif
 
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February 05, 2008
Votes: +1

jason said:

I wondering if this thing gets spammed.
 
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February 07, 2008 | url
Votes: +1

asd said:

qatilmiram
 
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February 08, 2008
Votes: +3

js said:

ελληνικά
 
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February 08, 2008
Votes: +0

blah said:

Comment testing
 
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February 09, 2008
Votes: +2
me, Lowly rated comment [Show]

asd said:

asdasdasd smilies/smiley.gif
 
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February 15, 2008 | url
Votes: +1

fred said:

gracias a todos
 
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February 18, 2008
Votes: +2

Simon said:

My Lady wants comments and comments she shall get
 
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February 21, 2008
Votes: +1

ralph said:

I dont really say much
 
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February 26, 2008 | url
Votes: +0

h said:

hi this is cool
 
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March 01, 2008
Votes: +1

mkali said:

wow wow wow!!!
 
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March 01, 2008 | url
Votes: -1

carlito said:

alleeeeeeeeez !
 
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March 06, 2008 | url
Votes: -1

prova said:

prova smilies/grin.gif
 
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March 20, 2008
Votes: +0

Kentoo said:

great work guys! smilies/wink.gif
 
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March 21, 2008 | url
Votes: +0

matt said:

i've been using this for a while and its tops
 
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May 07, 2008 | url
Votes: +0

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